Posts tagged Professional Development
She said what? - Engaging in difficult conversations

The more prepared you are, the easier it becomes to have the conversation, to remain even-tempered and also to maintain the right balance throughout the conversation. As with any well mapped conversation, it is a dialogue and not a monologue, so your "plan" needs a kind of flexibility to bend to distractions, interruptions, and unanticipated responses. While your plan may be in play, being present and intuitive to your "chatmate" can transform communication pathways and even relationships.

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